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Call Us Now +977-9813831707
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Email us info@neptravels.com
Our Location Tinkune, KTM

Payment Method:

Once you book a trip with us you are required to pay 15% of the cost as deposit. You will be assisted by us and accordingly deposit should be done before your arrival in Nepal. Rest amount can be payed after you arrive in Nepal. If you wish to clear payment before arriving in Nepal, then you can make full deposit (you will be offered 3% discount). 

Emergency Case:

Sometimes there might be misfortune and unwanted things can happen during the trip. To be on the safer side we recommend you to be covered with a good insurance company. If there is a small accident, then our company will cover all the expense. If it's a serious case like emergency evacuation from mountain, then we will immediately contact to your insurance company and rescue you with a helicopter. After your arrival in Nepal you will have to fill a form and sign a contract mentioning that you took this trek on your wish and no one will be blamed for any bad happenings. 

Travel Insurance:

About the travel insurance we suggest our guest to take those insurances which covers all emergency case or other travel related injury during your travel in Nepal. However, this is mandatory and it depends on your opinion.  If you are buying any insurance you can buy which covers for a week or only for days you will be in Nepal.

Cancellation and Refund:

Although it’s rare but sometimes we might cancel trip due to some internal problems, in such a case you will be refunded full amount of package. If guest wish to cancel trip then money will be refunded as following:

Canceled one month before arrival full refund

Cancelled 15 days before arrival 75% refund of total cost

Cancelled one week before arrival 50% of total cost

Cancelled less than a week 25% refund of total cost

No Show No refund